Free confidential service! Shipping and processing times will vary depending on your location. If you require immediate access to harm reduction supplies including naloxone and safer sex supplies, please click on "Site Finder" button to find the closest in-person distribution site to you.


Terms and Conditions of use

Please read these terms and conditions of use carefully before using this site.By using this site, you are agreeing to these Terms and Conditions of Use. If you do not agree to all of these Terms and Conditions, do not use this site! The Terms and Conditions of Use may be revised and updated by the partners identified below at any time. Your continued usage of the Harm Reduction Online Marketplace will mean you accept those changes.

What is the initiative and why is it being done?The Harm Reduction Online Marketplace is a collaborative project between the Fraser Health Authority (FHA) and MTS Logistics MediTran Services (1993) Ltd (MTS).

The Fraser Health Toxic Drug Response and Priority Populations (TDRPP) Harm Reduction team has established a harm reduction online marketplace for ordering and receiving, for personal use, harm reduction supplies including take home naloxone, take home drug checking and safer sex, safer inhalation and safer injection supplies. The website: is a FREE mail-order website that collects your personal information to order and receive specific harm reduction supplies via Canada Post.

MTS Logistics, a contracted service provider with Fraser Health, manages the website and fulfills the ordering and mailing services for customers.

The products available for ordering on this site are meant for personal use and are not meant for resale.

It is the responsibility of the person ordering the supplies to ensure they have the knowledge and skills to correctly use harm reduction supplies, take home naloxone and take home fentanyl screening strips. If an individual does not know how to use the equipment, it is their responsibility to seek out this knowledge using the resources provided within this website and/or other online or in-person resources.

Faulty or broken products can be reported via email to

The Site may contain health- or medical-related materials that are sexually explicit. If you find these materials offensive, you may not want to use our Site.

The site does not provide medical advice. The contents of the Harm Reduction Online Marketplace website, such as text, graphics, images, and other material contained on the Harm Reduction Online Marketplace ("Content") are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the Harm Reduction Online Marketplace website!

If you think you may have a medical emergency, call your doctor or 911 immediately. MTS and FHA does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Site.

Harm Reduction Supplies Mail Order - Consent for Collection, Use and Storage of Personal Information
To participate in this online ordering program, you are being asked to consent to enter the following personal information for use by MTS on behalf of FHA for the sole purpose of delivering ordered products to your provided address:

First name (or Alias)
Last name (or Alias)
Mailing Address
Phone Number (optional)
Personal information such as name provided/mailing address will only be retained should you choose to open a customer account and store it (and not check out as a guest). This personal information, if chosen to be stored, will be held by MTS Logistics for the duration of the service or until the customer closes their account.

Who will have access to the personal information?
Aggregate data is a collection of non-personal, non-identifying information used to summarize into a data report. Aggregate data will be used and disclosed to Fraser Health and BC Centre for Disease Control (BCCDC) for reporting and program evaluation. An example of aggregate data that may be shared might be the product type ordered most from a particular community.

The aggregate information collected will be used by Fraser Health Toxic Drug Response and Priority Populations Harm Reduction Coordinators. The aggregate data will be used for reporting and program evaluation purposes. At no point in time will aggregate information be disclosed for another purpose other than for this program evaluation if required.

Where will the personal information be stored?
Your information, should you choose to open a customer account and store it for ease of future orders, (and not check out as a guest) will be retained by MTS Logistics for the duration of program or until the customer closes their account. This information will be stored on the MTS Logistics server located in Burnaby, BC Canada and will be protected by MTS Logistics in compliance with their data protection policy. Fraser Health Toxic Drug Response and Priority Populations Harm Reduction team will use the aggregate data to inform project improvements and the information will be stored securely on the MTS Logistics server. The aggregate data will be sent to Fraser Health and securely stored on the Network Drive which will have limited access.

Questions about your information and this program initiative may be directed to:
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